Contact us

The NHVR is committed to responding to all feedback and enquiries as per our Customer Service Charter (PDF, 459KB) and Customer complaints management policy (PDF, 459KB).

General Enquiries


1300 MYNHVR (1300 696 487)

Standard 1300 call charges apply (check with your phone provider).



(07) 3309 8777


National Heavy Vehicle Regulator

PO Box 492

Fortitude Valley QLD 4006


Call Centre

8:00am - 6:00pm (AEDT), Mon-Fri

Closed on weekends and all national public holidays.

Office hours

9:00am - 6:00pm (AEDT), Mon-Fri

Closed on weekends and all public holidays.

Heavy Vehicle Confidential Reporting Line

Heavy vehicle drivers and supply chain employees can confidentially report potential safety breaches via a new secure hotline.

1800 931 785

View details

Roadside policing contacts

Any feedback relating to police action should be directed to the relevant roadside policing contacts.

View contacts