Contact us

The NHVR is committed to responding to all feedback and enquiries as per our Customer Service Charter (PDF, 459KB) and Customer complaints management policy (PDF, 459KB).

Other contact methods


1300 MYNHVR (1300 696 487)

7.00am - 5.00pm (AEST), Mon-Fri

Standard 1300 call charges apply (check with your phone provider).

Closed on weekends and all national public holidays.




(07) 3309 8777


National Heavy Vehicle Regulator

PO Box 492

Fortitude Valley QLD 4006

Heavy Vehicle Confidential Reporting Line

Heavy vehicle drivers and supply chain employees can confidentially report potential safety breaches via a new secure hotline.

1800 931 785

View details

Roadside policing contacts

Any feedback relating to police action should be directed to the relevant roadside policing contacts.

View contacts