Renew permit

The NHVR processes permit renewals for all permit types issued by the NHVR. For all other permit renewals (including any travel within the Northern Territory and Western Australia), you will need to apply directly to the relevant state or territory road transport authority.

If your original permit was issued by a state or territory road transport authority and it is for a permit type now issued by the NHVR, you are eligible to renew your current permit through the NHVR.

Renewal applications can be submitted no earlier than 6 weeks before the permit expires. Renewal applications submitted earlier than 6 weeks before permit expiry may not be processed.

Changes to permit

  • Also, if there are any changes to your current permit, for example, different type of heavy vehicle or additional areas or routes, you will need to apply for a new permit and submit the appropriate permit application form.

Gazetted routes

  • Operators should also check before renewal that their requested route is not an existing approved route which they can operate under a gazette notice and no longer require a permit.

Application checklist

To speed up your application process and to minimise requests for further information, the NHVR recommends you check the following:

 Customer PortalPDF applications
Applications are fully completed The Customer Portal will automatically flag any incomplete fields in your permit application. If any sections are incomplete or ineligible, it will be returned to you for finalisation or improvement before we are able to process the permit application.
Applicant details Use the Customer Portal to keep your company or individual particulars up to date at all times. The Customer Portal will automatically fill in the relevant information based on your account details. If the permit is to be in a different name, you will need to apply for a new heavy vehicle permit. Be sure to use the same company name every time. Applying under different company and trading names will delay your application. If the permit is to be in a different name, you will need to apply for a new heavy vehicle permit.
Regulator Customer Number (RCN) Your RCN is linked directly to your ABN to ensure all of your applications for permits are in one place. If you don't have an RCN, it will be created for you the first time you register for the Customer Portal. If you have an RCN you do not need to complete Section 1 of the applcation form.
Permit details

If you are renewing a permit that was issued by a jurisdiction and not the NHVR, please provide a copy of the original permit with the application.

If you are renewing a permit that was issued by the NHVR, please include the NHVR permit number in your application.

Please ensure you have completed Section 4 of the application form correctly. Incomplete or unreadable information will be returned for your completion and delay the processing of your application.

If you are renewing a permit that was issued by a jurisdiction and not the NHVR, please provide a copy of the original permit with the application.

If you are renewing a permit that was issued by the NHVR, please include the NHVR permit number in your application.

Renewal of HML permits

For the renewal of HML permits issued by VicRoads, please ensure ALL council letters relating to the original permit are submitted with the application form. For letters that are expired or not provided, the NHVR will only process the current council letters received with the application.

If enrolment in the Intelligent Access Program (IAP) is a road condition for your permit, please submit an IAP Certificate of Enrolment with your application. To ensure your enrolment in IAP is current or requires renewal, please check with the relevant state or territory road transport authority.

Renewal of Performance-Based Standards permits

For the renewal of Performance-Based Standards (PBS) permits, please submit a current copy of the PBS Design Approval or a PBS Final Approval with the permit application. Please ensure you are submitting the current version of your approval as this will assist with ensuring no delays to processing your application.

If enrolment in the Intelligent Access Program (IAP) is a road condition for your permit, please submit an IAP Certificate of Enrolment with your application. To ensure your enrolment in IAP is current or requires renewal, please check with your relevant state or territory road transport authority.

Signature There is no need to provide a physical signature as the Customer Portal recognises your unique user profile and therefore knows who lodged the application. You will be required to check a box declaring that all details in the application are true and correct. The terms of use for the Customer Portal cover the requirement around signatures when you first access the Portal. Each application is required to be signed before it can be processed (digital signatures are permitted). If your application is not signed you will be advised to re-send another signed application page before your permit is processed.
Application payment

The application payment is a non-refundable application processing fee. The fee applies whether a permit is issued or not, including where a journey is covered by a Notice and doesn’t require a permit.

Payment of the application fee is available using debit card or credit card (Visa, Mastercard or American Express). It is done as the final simple step of the application submission.

The application payment is a non-refundable application processing fee. The fee applies whether a permit is issued or not, including where a journey is covered by a Notice and doesn’t require a permit. A permit cannot be issued without full payment of the required fees.

Payment can be made by credit card (Visa, Mastercard or American Express) or cheque. Credit card payments are the preferred payment option and will speed up the application process.

Application submission

The quickest way to submit applications is through the new Customer Portal. The Customer Portal will notify you that your application has been sucessfully submitted.

Submit your application ONCE only. If you submit your application more than once through multiple channels, this will slow processing down while we make sure we are working on the right application for you.

Submit only one application per fax. Each application will need to be sent through on a separate fax.

Customer Portal (online application)

PDF (post or fax application)

Note: Please right-click on a form and save it to your computer, rather than opening it up directly in your web browser. The form can then be opened locally and saved.