Customer Portal

Single Route and Area – Information Sheet (PDF, 274KB) - This document provides information relating to route requirements when applying for heavy vehicle access permits.

Before applying for a permit through the Customer Portal, please read the information below to confirm if a permit is required and whether you need to apply to the NHVR for that permit.

 
 

Do I need an Agricultural vehicle permit?

You will need to apply for a class 1 agricultural vehicle permit if your agricultural vehicle does not comply with mass, dimension or operating requirements set out in a gazette notice.

To apply for an agricultural vehicle permit:

PLEASE NOTE: Operators should check that their vehicle complies with the schedules and conditions in the relevant gazette notice as the permit relevant to this application will reference these same conditions.

To speed up your application process and to minimise requests for further information, the NHVR recommends you check the following:

Vehicle details and dimensions - When completing the vehicle details, particular attention should be given to ensure the vehicle registration numbers are correct and a clear description of the vehicle.

Loaded axle mass and spacings - If relevant the Vehicle Configurations tool will prompt you to complete the loaded axle mass and spacings details for your vehicle.

Route/area details - You can nominate and save the intended route on the Customer Portal Route Planner. The route can be saved with a Journey ID and referencing this number will improve the NHVR’s processing time for your permit.

If the Route Planner is not utilised you must supply a full route description (which includes a turn by turn analysis, listing ALL roads travelled on including the town and suburb information) or attach a clear map of the intended route with your application. When completing the start address and destination address fields, please supply the full address including the street number.

If the requested journey traverses through the Northern Territory or Western Australia, you must also contact the relevant state or territory road transport authority to obtain the required permit for the journey within that jurisdiction.

Third-party approvals - You may be required under law to consult with one or more other entities and seek their approval in relation to your application e.g. rail networks, energy providers, telecommunication networks. If third party approval is required for your movement, please attach a copy of the approval/s with your application.

If you are unable to provide all required third party approval/s with your application, please submit as soon as possible via email, fax or post clearly marked 'Access Management - Third Party Approval Evidence' - quoting the case number and your RCN. Emailing your third party approval/s to accessenquiries@nhvr.gov.au is the preferred option and will speed up the application process. The relevant road manager/s may commence their decision making process, however the NHVR cannot grant your permit until you provide evidence that approval has been given by the third party entity.

Route assessment fee - The NHVR will notify you if the Road Manager is required to undertake a route assessment and if any assessment fee is payable to that Road Manager. Payment of this assessment fee is required to be managed between yourself and the Road Manager.

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Do I need a B-double permit?

A B-double permit is required for travel on a road outside of the approved B-double network. The NHVR processes ALL class 2 B-double permit applications except for travel within the Northern Territory and Western Australia. For these jurisdictions, apply directly to the relevant state or territory road transport authority.

Operators should check if their requested route is on an approved B-double route, as they may be able to operate under a gazette notice instead of needing a permit.

If any part of your journey is not on an approved B-double route, you will need to apply for B-double permit. Note: In the process of seeking consent from the road manager, the NHVR will request the road manager to consider the route to be included as a route approved under the gazette notice.

If you are operating a B-double that does not meet the prescribed mass or dimension limits within the National class 2 heavy vehicle b-double authorisation (notice) 2014 (no. 2), you may need to submit a Class 3 (Miscellaneous) permit application if the requested journey is not on an approved class 3 route.

PLEASE NOTE: Operators should check that their vehicle complies with the schedules and conditions in the relevant gazette notice as the permit relevant to this application will reference these same conditions.

To speed up your application process and to minimise requests for further information, the NHVR recommends you check the following:

Vehicle details and dimensions - When completing the vehicle details, particular attention should be given to ensure the vehicle registration numbers are correct and a clear description of the vehicle.

Loaded axle mass and spacings - If relevant the Vehicle Configurations tool will prompt you to complete the loaded axle mass and spacings details for your vehicle.

Route/area details - You can nominate and save the intended route on the Customer Portal Route Planner. The route can be saved with a Journey ID and referencing this number will improve the NHVR’s processing time for your permit.

If the Route Planner is not utilised you must supply a full route description (which includes a turn by turn analysis, listing ALL roads travelled on including the town and suburb information) or attach a clear map of the intended route with your application. When completing the start address and destination address fields, please supply the full address including the street number.

If the requested journey traverses through the Northern Territory or Western Australia, you must also contact the relevant state or territory road transport authority to obtain the required permit for the journey within that jurisdiction.

Third-party approvals - You may be required under law to consult with one or more other entities and seek their approval in relation to your application e.g. rail networks, energy providers, telecommunication networks. If third party approval is required for your movement, please attach a copy of the approval/s with your application.

If you are unable to provide all required third party approval/s with your application, please submit as soon as possible via email, fax or post clearly marked 'Access Management - Third Party Approval Evidence' - quoting the case number and your RCN. Emailing your third party approval/s to accessenquiries@nhvr.gov.au is the preferred option and will speed up the application process. The relevant road manager/s may commence their decision making process, however the NHVR cannot grant your permit until you provide evidence that approval has been given by the third party entity.

Route assessment fee - The NHVR will notify you if the Road Manager is required to undertake a route assessment and if any assessment fee is payable to that Road Manager. Payment of this assessment fee is required to be managed between yourself and the Road Manager.

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Do I need a Class 3 (Miscellaneous) permit?

You can apply for a Class 3 (Miscellaneous) permit if your heavy vehicle does not comply with mass, dimension or operating requirements set out in a gazette notice. A class 3 permit may also be required if your heavy vehicle is operating under a jurisdictional permit-based scheme. Your application will be assessed against the relevant vehicle standards and safety.

To apply for a Class 3 (Miscellaneous) vehicle permit:

To speed up your application process and to minimise requests for further information, the NHVR recommends you check the following:

Vehicle details and dimensions - When completing the vehicle details, particular attention should be given to ensure the vehicle registration numbers are correct and a clear description of the vehicle. For permit-based schemes that require a class 3 permit to operate, please reference the scheme and a brief description of the vehicle in Section 4 of the application, for example Mass Import Management Scheme (MIMS) B-Double combination carrying a single container on each trailer.

Loaded axle mass and spacings - If relevant the Vehicle Configurations tool will prompt you to complete the loaded axle mass and spacings details for your vehicle.

Route/area details - You can nominate and save the intended route on the Customer Portal Route Planner. The route can be saved with a Journey ID and referencing this number will improve the NHVR’s processing time for your permit.

If the Route Planner is not utilised you must supply a full route description (which includes a turn by turn analysis, listing ALL roads travelled on including the town and suburb information) or attach a clear map of the intended route with your application. When completing the start address and destination address fields, please supply the full address including the street number.

If the requested journey traverses through the Northern Territory or Western Australia, you must also contact the relevant state or territory road transport authority to obtain the required permit for the journey within that jurisdiction.

Third-party approvals - You may be required under law to consult with one or more other entities and seek their approval in relation to your application e.g. rail networks, energy providers, telecommunication networks. If third party approval is required for your movement, please attach a copy of the approval/s with your application.

If you are unable to provide all required third party approval/s with your application, please submit as soon as possible via email, fax or post clearly marked 'Access Management - Third Party Approval Evidence' - quoting the case number and your RCN. Emailing your third party approval/s to accessenquiries@nhvr.gov.au is the preferred option and will speed up the application process. The relevant road manager/s may commence their decision making process, however the NHVR cannot grant your permit until you provide evidence that approval has been given by the third party entity.

Route assessment fee - The NHVR will notify you if the Road Manager is required to undertake a route assessment and if any assessment fee is payable to that Road Manager. Payment of this assessment fee is required to be managed between yourself and the Road Manager.

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Do I need a Controlled Access Bus Permit?

A controlled access bus permit is required for travel on a road outside of the approved controlled access bus network. A controlled access bus means a bus, other than an articulated bus, longer than 12.5 metres but not more than 14.5 metres long.

The NHVR processes all class 2 controlled access bus permit applications except for travel within the Northern Territory and Western Australia. For these jurisdictions, apply directly to the relevant state or territory road transport authority.

Operators should check if their requested route is on an approved controlled access bus route, as they may be able to operate under a gazette notice instead of needing a permit.

If any part of your journey is not on an approved controlled access bus route, you will need to apply to the NHVR for a controlled access bus permit. In the process of seeking consent from the road manager, the NHVR will request the road manager to consider the route to be included as a route approved under the gazette notice.

PLEASE NOTE: Operators should check that their vehicle complies with the schedules and conditions in the relevant gazette notice as the permit relevant to this application will reference these same conditions.

To speed up your application process and to minimise requests for further information, the NHVR recommends you check the following:

Vehicle details and dimensions - When completing the vehicle details, particular attention should be given to ensure the vehicle registration numbers and the dimensions for the forward projection, wheelbase, total length and rear overhang are correct.

Loaded axle mass and spacings - If relevant the Vehicle Configurations tool will prompt you to complete the loaded axle mass and spacings details for your vehicle.

Route/area details - You can nominate and save the intended route on the Customer Portal Route Planner. The route can be saved with a Journey ID and referencing this number will improve the NHVR’s processing time for your permit.

If the Route Planner is not utilised you must supply a full route description (which includes a turn by turn analysis, listing ALL roads travelled on including the town and suburb information) or attach a clear map of the intended route with your application. When completing the start address and destination address fields, please supply the full address including the street number.

If the requested journey traverses through the Northern Territory or Western Australia, you must also contact the relevant state or territory road transport authority to obtain the required permit for the journey within that jurisdiction.

Third-party approvals - You may be required under law to consult with one or more other entities and seek their approval in relation to your application e.g. rail networks, energy providers, telecommunication networks. If third party approval is required for your movement, please attach a copy of the approval/s with your application.

If you are unable to provide all required third party approval/s with your application, please submit as soon as possible via email, fax or post clearly marked 'Access Management - Third Party Approval Evidence' - quoting the case number and your RCN. Emailing your third party approval/s to accessenquiries@nhvr.gov.au is the preferred option and will speed up the application process. The relevant road manager/s may commence their decision making process, however the NHVR cannot grant your permit until you provide evidence that approval has been given by the third party entity.

Route assessment fee - The NHVR will notify you if the Road Manager is required to undertake a route assessment and if any assessment fee is payable to that Road Manager. Payment of this assessment fee is required to be managed between yourself and the Road Manager.

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Do I need a Higher Mass Limits permit?

A Higher Mass Limits (HML) permit is required for travel on a road outside of the approved HML network. Visit Higher Mass Limits for more information about HML.

Operators should check if their requested route is on an approved HML route, as they may be able to operate under a gazette notice instead of needing a permit.

If any part of your journey is not on an approved HML route, you will need to apply to the NHVR for a (HML) permit. Note: HML access in New South Wales is only available by obtaining a HML permit from the NHVR.

The NHVR processes all HML permit applications except for travel within the Northern Territory and Western Australia. For these jurisdictions, apply directly to the relevant state or territory road transport authority.

If you are operating a Performance-Based Standards vehicle at HML, you will need to submit a Performance-Based Standards permit application to the NHVR.

PLEASE NOTE: Operators should check that their vehicle complies with the schedules and conditions in the relevant gazette notice as the permit relevant to this application will reference these same conditions.

To speed up your application process and to minimise requests for further information, the NHVR recommends you check the following:

Vehicle details and dimensions - When completing the vehicle details, particular attention should be given to ensure the vehicle registration numbers are correct and a clear description of the vehicle.

Intelligent Access Program (IAP)- Enrolment in the Intelligent Access Program (IAP) is a condition for HML vehicles operating in New South Wales and Queensland. Operators in South Australia operating a HML vehicle must complete, sign and carry the HML Route Compliance Certificate, unless enrolled in IAP.

If you are already enrolled in IAP you will need to submit an IAP Certificate of Enrolment with your HML permit application. If you are not enrolled in IAP you can still submit your application, however you will need to commence enrolment into IAP with the relevant state or territory road transport authority.

The loaded axle mass and spacings table needs to be completed ONLY if your combination is overmass.

Mass Management accreditation - Operators must be accredited under the Mass Management module of the National Heavy Vehicle Accreditation Scheme (NHVAS) to be eligible for HML.

Axle groupings where mass management accreditation is required:

  • Tri-axle group - Australian Capital Territory, New South Wales, Queensland and Tasmania
  • Tri-axle group and tandem group - South Australia
  • Tri-axle group and quad-axle group - Victoria

Route/area details - You can nominate and save the intended route on the Customer Portal Route Planner. The route can be saved with a Journey ID and referencing this number will improve the NHVR’s processing time for your permit.

If the Route Planner is not utilised you must supply a full route description (which includes a turn by turn analysis, listing ALL roads travelled on including the town and suburb information) or attach a clear map of the intended route with your application. When completing the start address and destination address fields, please supply the full address including the street number.

If the requested journey traverses through the Northern Territory or Western Australia, you must also contact the relevant state or territory road transport authority to obtain the required permit for the journey within that jurisdiction.

Renewal of HML permits - If you are renewing a HML permit, please complete a Renew permit application and attach a copy of your previous HML permit. For the renewal of HML permits issued by VicRoads, please ensure ALL council letters relating to the original permit are submitted with the application form.

Third-party approvals - You may be required under law to consult with one or more other entities and seek their approval in relation to your application e.g. rail networks, energy providers, telecommunication networks. If third party approval is required for your movement, please attach a copy of the approval/s with your application.

If you are unable to provide all required third party approval/s with your application, please submit as soon as possible via email, fax or post clearly marked 'Access Management - Third Party Approval Evidence' - quoting the case number and your RCN. Emailing your third party approval/s to accessenquiries@nhvr.gov.au is the preferred option and will speed up the application process. The relevant road manager/s may commence their decision making process, however the NHVR cannot grant your permit until you provide evidence that approval has been given by the third party entity.

Route assessment fee - The NHVR will notify you if the Road Manager is required to undertake a route assessment and if any assessment fee is payable to that Road Manager. Payment of this assessment fee is required to be managed between yourself and the Road Manager.

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Do I need an Oversize Overmass Permit?

You will need to apply for a class 1 Oversize Overmass (OSOM) permit if your OSOM combination does not comply with a mass, dimension or operating requirements set out in a gazette notice.

To apply for an Oversize Overmass permit:

PLEASE NOTE: Operators should check that their vehicle complies with the schedules and conditions in the relevant gazette notice as the permit relevant to this application will reference these same conditions.

To speed up your application process and to minimise requests for further information, the NHVR recommends you check the following:

Vehicle details and dimensions - When completing the vehicle details, particular attention should be given to ensure the vehicle registration numbers are correct and a clear description of the vehicle.

Loaded axle mass and spacings - If relevant the Vehicle Configurations tool will prompt you to complete the loaded axle mass and spacings details for your vehicle.

Permit type - If you are applying for a period permit for multiple states, please be aware that a period permit is only applicable to certain OSOM combinations (such as prime mover low loader combination or prime mover, low loader dolly and low loader combination). The OSOM combination that you are applying for may only be eligible for a single trip permit depending on the dimensions and mass of your OSOM combination.

Route/area details - You can nominate and save the intended route on the Customer Portal Route Planner. The route can be saved with a Journey ID and referencing this number will improve the NHVR’s processing time for your permit.

If the Route Planner is not utilised you must supply a full route description (which includes a turn by turn analysis, listing ALL roads travelled on including the town and suburb information) or attach a clear map of the intended route with your application. When completing the start address and destination address fields, please supply the full address including the street number.

If the requested journey traverses through the Northern Territory or Western Australia, you must also contact the relevant state or territory road transport authority to obtain the required permit for the journey within that jurisdiction.

Third-party approvals - You may be required under law to consult with one or more other entities and seek their approval in relation to your application e.g. rail networks, energy providers, telecommunication networks. If third party approval is required for your movement, please attach a copy of the approval/s with your application.

If you are unable to provide all required third party approval/s with your application, please submit as soon as possible via email, fax or post clearly marked 'Access Management - Third Party Approval Evidence' - quoting the case number and your RCN. Emailing your third party approval/s to accessenquiries@nhvr.gov.au is the preferred option and will speed up the application process. The relevant road manager/s may commence their decision making process, however the NHVR cannot grant your permit until you provide evidence that approval has been given by the third party entity.

Transport Management Plan- A Transport Management Plan (TMP) may be required for your OSOM movement. Operators should check with the relevant state or territory road transport authority to find out whether a TMP is required for their permit application. Information on when a TMP is required for movement through New South Wales can be found here.

If a TMP is required, please submit with your application.

Operating requirements in Queensland - If your combination is overmass and travels through Queensland, you may be required to register as an Approved Heavy Vehicle Haulage Operator (AHHO) and complete a Load Mass Declaration. The Department of Transport and Main Roads will contact you directly if this is required for your movement.

Route assessment fee - The NHVR will notify you if the Road Manager is required to undertake a route assessment and if any assessment fee is payable to that Road Manager. Payment of this assessment fee is required to be managed between yourself and the Road Manager.

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Do I need a Performance-Based Standards Permit?

A Performance-Based Standards (PBS) permit is required for ALL travel on the PBS network or on a route that is outside of the network for that level of vehicle. The Customer Portal Route Planner indicates the different levels of access to the PBS network. 

The NHVR processes ALL PBS permit applications except for travel within the Northern Territory and Western Australia. For these jurisdictions, apply directly to the relevant state or territory road transport authority.

Operators must hold a PBS Vehicle Approval before the NHVR can commence the process for seeking access for the PBS vehicle. For operators that have a PBS Design Approval, you can submit a PBS permit application to obtain a PBS Final Approval and an access permit at the same time. Please Note: Prior to the introduction of the Heavy Vehicle National Law the PBS Vehicle Approval was known as a PBS Final Approval. The PBS Final Approval is a valid PBS Vehicle Approval under the new laws. For more information please view the Performance-Based Standards webpage.

Victorian PBS ‘In-Principle’ Approval information sheet (PDF 174KB) - When a transport operator has already received PBS In-principle approval from VicRoads, it is deemed as consent for subsequent permit applications.

PLEASE NOTE: Operators should check that their vehicle complies with the schedules and conditions in the relevant gazette notice as the permit relevant to this application will reference these same conditions.

To speed up your application process and to minimise requests for further information, the NHVR recommends you check the following:

PBS details - Operators with a PBS Vehicle Approval must state the approval number in Section 4 and attach the current version of PBS Vehicle Approval. Operators seeking a PBS Final Approval and a permit to operate the vehicle at the same time must state the PBS Design Approval number and attach the completed Vehicle Approval Application form - Certifier's Certificate (DOCX, 103KB). Please supply all attachments in a PDF format.

Vehicle details and dimensions - When completing the vehicle details, particular attention should be given to ensure the vehicle registration numbers are correct and a clear description of the vehicle.

Loaded axle mass and spacings - If relevant the Vehicle Configurations tool will prompt you to complete the loaded axle mass and spacings details for your vehicle.

Operating mass and access level- Please complete the Operating Mass and Access Level Table ONLY if you require access to a PBS network, selecting a level of access and mass required. The level should reflect what has been approved in your PBS Vehicle Approval.

If you ONLY require a route not covered by the PBS network please complete Route/Area details.

Route/area details - You can nominate and save the intended route on the Customer Portal Route Planner. The route can be saved with a Journey ID and referencing this number will improve the NHVR’s processing time for your permit.

If the Route Planner is not utilised you must supply a full route description (which includes a turn by turn analysis, listing ALL roads travelled on including the town and suburb information) or attach a clear map of the intended route with your application. When completing the start address and destination address fields, please supply the full address including the street number. In the Route/Area Description, please also indicate the mass you would like to operate at, for example GML 50.5 tonne or HML 57.5 tonne. The mass limits should reflect the mass limits specified in the PBS Vehicle Approval.

If the requested journey traverses through the Northern Territory or Western Australia, you must also contact the relevant state or territory road transport authority to obtain the required permit for the journey within that jurisdiction.

National Heavy Vehicle Accreditation Scheme (NHVAS) - Accreditation in the Mass Management and/or Maintenance Management modules of the National Heavy Vehicle Accreditation Scheme (NHVAS) may be a requirement. Please check the operating conditions in your PBS Design Approval or PBS Final Approval as accreditation may be specified. Operators may also check with the relevant state or territory road transport authority to find out whether accreditation is a condition for their desired operations.

Enrolment in the Intelligent Access Program (IAP) - Enrolment in the Intelligent Access Program (IAP) may be a road condition for PBS vehicles. Please check with the relevant state or territory road transport authority to find out whether IAP is a condition for your desired operations.

If you are already enrolled in IAP you will need to submit an IAP Certificate of Enrolment with your permit application. If you are not enrolled in IAP you can still submit your application, however you will need to commence enrolment into IAP with the relevant state or territory road transport authority.

Route assessment fee - The NHVR will notify you if the Road Manager is required to undertake a route assessment and if any assessment fee is payable to that Road Manager. Payment of this assessment fee is required to be managed between yourself and the Road Manager.

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Do I need a Road train permit?

A road train permit is required for travel on a road outside of the approved road train network. Operators should check if their requested route is on an approved road train route, as they may be able to operate under a gazette notice instead of needing a permit.

If any part of your journey is not on an approved road train route, you will need to apply to the NHVR for a road train permit. In the process of seeking consent from the road manager, the NHVR will request the road manager to consider the route to be included as a route approved under the gazette notice. 

The NHVR processes ALL class 2 road train permit applications except for travel within the Northern Territory and Western Australia. For these jurisdictions, apply directly to the relevant state or territory road transport authority.

For road trains that do not meet the prescribed mass or dimension limits within the National class 2 heavy vehicle road train authorisation (notice) 2015 (no. 1), you will need to submit a Class 3 (Miscellaneous) Permit Application.

Operators with a PBS approved road train will need to submit a Performance-Based Standards Permit Application to the NHVR.

For road trains operating in New South Wales, visit the Roads and Maritime Services (RMS) Restricted access heavy vehicles webpage Roads and Maritime Services for more information on A-doubles, modern road trains, modular B-triples, B-triples, AB-triples and Type 2 road trains.

PLEASE NOTE: Operators should check that their vehicle complies with the schedules and conditions in the relevant gazette notice as the permit relevant to this application will reference these same conditions.

To speed up your application process and to minimise requests for further information, the NHVR recommends you check the following:

Vehicle details and dimensions - Complete the vehicle details if the application is for vehicles operating under a Livestock Loading Scheme or if enrolment in the Intelligent Access Program (IAP) is required as a condition of access.

When completing the vehicle details, particular attention should be given to ensure the vehicle registration numbers are correct and a clear description of the vehicle. Please provide the registration number/s of the prime mover only.

Route/area details - You can nominate and save the intended route on the Customer Portal Route Planner. The route can be saved with a Journey ID and referencing this number will improve the NHVR’s processing time for your permit.

If the Route Planner is not utilised you must supply a full route description (which includes a turn by turn analysis, listing ALL roads travelled on including the town and suburb information) or attach a clear map of the intended route with your application. When completing the start address and destination address fields, please supply the full address including the street number. If you are seeking a route that connects to an approved road train network, you only need to nominate the intended route from the point of the approved network to the start or destination point.

If the requested journey traverses through the Northern Territory or Western Australia, you must also contact the relevant state or territory road transport authority to obtain the required permit for the journey within that jurisdiction.

Route assessment fee - The NHVR will notify you if the Road Manager is required to undertake a route assessment and if any assessment fee is payable to that Road Manager. Payment of this assessment fee is required to be managed between yourself and the Road Manager.

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Do I need a Special Purpose Vehicle Permit?

You will need to apply for a class 1 Special Purpose Vehicle (SPV) permit if your SPV does not comply with mass, dimension or operating requirements set out in a gazette notice.

To apply for a SPV permit:

PLEASE NOTE: Operators should check that their vehicle complies with the schedules and conditions in the relevant gazette notice as the permit relevant to this application will reference these same conditions.

To speed up your application process and to minimise requests for further information, the NHVR recommends you check the following:

Intelligent Access Program (IAP) - Enrolment in the Intelligent Access Program (IAP) may be a condition for a SPV. Operators should check with the relevant state or territory road transport authority to find out whether IAP is a condition for their desired operations.

If you are already enrolled in IAP you will need to submit an IAP Certificate of Enrolment with your permit application. If you are not enrolled in IAP you can still submit your application, however you will need to commence enrolment into IAP with the relevant state or territory road transport authority.

Vehicle details and dimensions - When completing the vehicle details, particular attention should be given to ensure the vehicle registration numbers are correct and a clear description of the vehicle. Please provide ALL registration number/s, for example, when a prime mover is towing a special purpose trailer (such as an amusement ride or drill rig trailer) the registration numbers of both units will need to be included.

Loaded axle mass and spacings - If relevant the Vehicle Configurations tool will prompt you to complete the loaded axle mass and spacings details for your vehicle.

Route/area details - You can nominate and save the intended route on the Customer Portal Route Planner. The route can be saved with a Journey ID and referencing this number will improve the NHVR’s processing time for your permit.

If the Route Planner is not utilised you must supply a full route description (which includes a turn by turn analysis, listing ALL roads travelled on including the town and suburb information) or attach a clear map of the intended route with your application. When completing the start address and destination address fields, please supply the full address including the street number.

If the requested journey traverses through the Northern Territory or Western Australia, you must also contact the relevant state or territory road transport authority to obtain the required permit for the journey within that jurisdiction.

Third-party approvals - You may be required under law to consult with one or more other entities and seek their approval in relation to your application e.g. rail networks, energy providers, telecommunication networks. If third party approval is required for your movement, please attach a copy of the approval/s with your application.

If you are unable to provide all required third party approval/s with your application, please submit as soon as possible via email, fax or post clearly marked 'Access Management - Third Party Approval Evidence' - quoting the case number and your RCN. Emailing your third party approval/s to accessenquiries@nhvr.gov.au is the preferred option and will speed up the application process. The relevant road manager/s may commence their decision making process, however the NHVR cannot grant your permit until you provide evidence that approval has been given by the third party entity.

Supervised weigh - SPVs that are new to a state controlled network may require a supervised weigh (also known as a controlled weigh). Operators should check with the relevant state or territory road transport authority to find out whether a supervised weigh is required for their permit application.

Route assessment fee - The NHVR will notify you if the Road Manager is required to undertake a route assessment and if any assessment fee is payable to that Road Manager. Payment of this assessment fee is required to be managed between yourself and the Road Manager.

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Do I need a Tow Truck Permit?

You will need to apply for a tow truck permit if your tow truck does not comply with the prescribed mass or dimension requirements.

To apply for a tow truck permit:

Please note the Heavy tow trucks information sheet (PDF, 174KB)

PLEASE NOTE: Operators should check that their vehicle complies with the schedules and conditions in the relevant gazette notice as the permit relevant to this application will reference these same conditions.

To speed up your application process and to minimise requests for further information, the NHVR recommends you check the following.

Vehicle details and dimensions - When completing the vehicle details, particular attention should be given to ensure the vehicle registration numbers are correct and a clear description of the vehicle. Please provide ALL registration number/s of the vehicles being used in the combination.

Loaded axle mass and spacings - If relevant the Vehicle Configurations tool will prompt you to complete the loaded axle mass and spacings details for your vehicle.

Route/area details - Operators can nominate a Zone in the route/area description, for example, a radius of operation, a Local Government Authority area, a combination of areas or a Zone. If the requested journey traverses through the Northern Territory or Western Australia, you must also contact the relevant state or territory road transport authority to obtain the required permit for the journey within that jurisdiction.

Third-party approvals - You may be required under law to consult with one or more other entities and seek their approval in relation to your application e.g. rail networks, energy providers, telecommunication networks. If third party approval is required for your movement, please attach a copy of the approval/s with your application.

If you are unable to provide all required third party approval/s with your application, please submit as soon as possible via email, fax or post clearly marked 'Access Management - Third Party Approval Evidence' - quoting the case number and your RCN. Emailing your third party approval/s to accessenquiries@nhvr.gov.au is the preferred option and will speed up the application process. The relevant road manager/s may commence their decision making process, however the NHVR cannot grant your permit until you provide evidence that approval has been given by the third party entity.

Route assessment fee - The NHVR will notify you if the Road Manager is required to undertake a route assessment and if any assessment fee is payable to that Road Manager. Payment of this assessment fee is required to be managed between yourself and the Road Manager.

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Amendment permit application

The NHVR allows the holder of a permit to request an amendment to an existing permit in limited circumstances. The NHVR processes amendment permit applications for all permit types issued by the NHVR. For all other permit amendments (including any travel within the Northern Territory and Western Australia), you will need to apply directly to the relevant state or territory road transport authority.

Operators can submit an amendment permit application for the following reasons

  • Adding/removing registration numbers for the same vehicle specification
  • Changing company trading name or details, such as postal/physical addresses
  • Request to amend road and travel conditions
  • Minor variations to route - Please note: The difference between a minor route variation and adding a route or area can be found in the Permit Amendment fact sheet (345KB).

IMPORTANT: The Heavy Vehicle National Law only provides that the holder of a permit may request an amendment to an existing permit. If your permit is expired at time of application, you will need to submit a new permit application.

An amendment permit application will NOT be accepted for the following reasons (operators will need to submit a new permit application instead)

  • To amend the areas or routes to which the permit applies. Applicants applying for multiple additional routes (more than one) will be required to apply for one route per application form. One route will be considered as one new destination and/or origin point.
  • A change in vehicle details, where the specifications (such as mass and dimension) are greater/lesser compared to the original permit issued.
  • Adding a heavy vehicle which is a different configuration to the original permit issued (e.g. adding a rigid truck to a permit that was originally for a prime mover and semi-trailer combination).

For an extension of time on the permit duration, an applicant will be required to submit a Renew permit application.

To speed up your application process and to minimise requests for further information, the NHVR recommends you check the following:

Permit details - Particular attention should be given to ensure the NHVR permit number and version number is correct. If you are amending a permit that was issued by a jurisdiction and not the NHVR, please provide a copy of the original permit with the application.

Vehicle Details - Please ensure the amendment type is specified (Add, Remove or Amend). Particular attention should be given to ensure the vehicle registration numbers and vehicle identification numbers (VIN) are correct.

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Cancel permit application

To cancel an existing permit you can apply to the NHVR

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Renew permit application

The NHVR processes permit renewals for all permit types issued by the NHVR. For all other permit renewals (including any travel within the Northern Territory and Western Australia), you will need to apply directly to the relevant state or territory road transport authority.

If your original permit was issued by a state or territory road transport authority and it is for a permit type now issued by the NHVR, you are eligible to renew your current permit through the NHVR.

Renewal applications can be submitted no earlier than 6 weeks before the permit expires. Renewal applications submitted earlier than 6 weeks before permit expiry may not be processed.

Please note: If there are any changes to your current permit, for example, different type of heavy vehicle or additional areas or routes, you will need to apply for a new permit. You should also check before renewal if your requested route is on an existing approved route, as you may be able to operate under a gazette notice instead of needing a permit. 

To speed up your application process and to minimise requests for further information, the NHVR recommends you check the following:

Permit details - If you are renewing a permit that was issued by a jurisdiction and not the NHVR, please provide a copy of the original permit with the application. If you are renewing a permit that was issued by the NHVR, please include the NHVR permit number in your application.

Renewal of HML permits - For the renewal of HML permits issued by VicRoads, please ensure ALL council letters relating to the original permit are submitted with the application form. For letters that are expired or not provided, the NHVR will only process the current council letters received with the application.

If enrolment in the Intelligent Access Program (IAP) is a road condition for your permit, please submit an IAP Certificate of Enrolment with your application. To ensure your enrolment in IAP is current or requires renewal, please check with the relevant state or territory road transport authority.

Renewal of Performance-Based Standards permits - For the renewal of Performance-Based Standards (PBS) permits, please submit a current copy of the PBS Design Approval or a PBS Final Approval with the permit application. Please ensure you are submitting the current version of your approval as this will assist with ensuring no delays to processing your application.

If enrolment in the Intelligent Access Program (IAP) is a road condition for your permit, please submit an IAP Certificate of Enrolment with your application. To ensure your enrolment in IAP is current or requires renewal, please check with your relevant state or territory road transport authority.

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Replacement permit application

To replace a permit that has been defaced, destroyed, lost or stolen you can apply to the NHVR by submitting a Replacement permit application form (PDF, 340KB). Please note this function is currently not available through the Customer Portal.