National Services Transition

The NHVR was established in 2013 to be the single, national regulator of heavy vehicles in Australia, and to apply and enforce the Heavy Vehicle National Law (HVNL). All states and territories—with the exception of the Northern Territory and Western Australia—have adopted the HVNL as the single rule book for heavy vehicles.

At the start, the NHVR relied on state and territory agencies to deliver the majority of its frontline heavy vehicle regulatory services. Over the past few years—through the National Services Transition program—it has been working closely with states and territories to transition these services to the NHVR, enabling a more streamlined approach to service delivery, compliance and enforcement, and a greater degree of consistency in how heavy vehicles are regulated.

As a national regulator, the NHVR can provide nationally consistent training and enforcement methods and resources, and undertake more complex, cross-border Chain of Responsibility investigations.

The NHVR is now directly delivering heavy vehicle regulatory services in the Australian Capital Territory, South Australia, Tasmania and Victoria.

Australian Capital Territory

The NHVR transitioned heavy vehicle regulatory services from Access Canberra to the NHVR on 1 July 2019. The NHVR is now responsible for:

  • providing information and education to industry to promote compliance with the HVNL
  • intercepting heavy vehicles for compliance checking of mass, dimension, load restraints, vehicle standards, route compliance, driver fatigue, driver licensing and registration
  • issuing defect notices, where vehicles do not comply with safety standards
  • investigating offences under the HVNL, including Chain of Responsibility offences, application of sanctions and infringements where appropriate, and undertake prosecutions for serious offences
  • publishing restricted access vehicle networks.

Access Canberra continues to provide:

  • heavy vehicle driver licensing
  • registration of heavy vehicles
  • roadworthiness checks for heavy vehicle registration purposes
  • acceptance of payments for infringement notice penalties
  • inspection of vehicles for the clearance of major and minor heavy vehicle defects
  • National Written Work Diaries (NWWDs) for sale at Access Canberra Service Centres.

In addition, certain chapters of the HVNL that were previously disapplied now apply, including national heavy vehicle fatigue laws. This means that drivers in the ACT have to comply with the maximum work and minimum rest requirements for their work and rest hour options prescribed in the HVNL.

The NHVR Safety and Compliance Officers operate from the Access Canberra office at Hume.

For more information see:

New South Wales

In February 2018, New South Wales agreed to transition all HVNL regulatory activities to the NHVR as part of a consolidated transition program, with handover not expected before 30 June 2020 at the earliest. The first stage of the process—due diligence—has been completed.


Queensland will be the final state to transition services, which is likely to commence in 2020–21.

South Australia

The NHVR has been delivering investigations, prosecutions and intelligence gathering in South Australia since October 2016. In October 2017, further services were transitioned, including heavy vehicle driver and operator fatigue monitoring through Safe-T-Cam, heavy vehicle access permit issuing and on-road heavy vehicle compliance monitoring. The final stage of transition of regulatory services is due to commence in 2020–21.

The NHVR has Safety and Compliance Officers operating from its South Australian head office in Adelaide and regional offices in Berri, Ceduna, Mount Gambier, Murray Bridge and Port Augusta.

Services that have remained with South Australia’s Department of Planning, Transport and Infrastructure include:

  • clearance of defect notices
  • inspection of vehicles for approval of modifications
  • inspection of vehicles for vehicle standards exemptions
  • mapping of heavy vehicle access networks.


The following services transitioned from the Tasmanian Department of State Growth to the NHVR on 2 July 2018:

  • on-road education and compliance for drivers, operators and heavy vehicles, including mass, dimension, vehicle standards, load restraints, route compliance and driver fatigue
  • investigation and prosecution of offences under the HVNL.

Services that have remained with State Growth included:

  • escorting oversize overmass loads
  • passenger transport (taxi and bus) legislation compliance activities
  • Written-off Vehicle Register (WOVR) light vehicle identity inspections.

The NHVR has Safety and Compliance Officers operating from its Tasmanian head office in Launceston and a regional office in Burnie.

For more information see:


The NHVR’s Victorian team operates from its Port Melbourne Head Office, and Geelong, Ballarat, Bendigo East, Mildura, Morwell, and Shepparton regional offices.

The NHVR transitioned the following services from VicRoads on 8 December 2019:

  • providing information and education to industry to promote compliance with relevant laws
  • on-road monitoring of heavy vehicle compliance with mass, dimension, load restraint, vehicle standards, access conditions, driver fatigue, curfews and road rules, including speeding, driver licensing and registration
  • issuing infringements and undertaking prosecutions for serious offences
  • issuing defect notices where heavy vehicles do not comply with safety standards
  • investigating offences under the HVNL, including Chain of Responsibility (CoR) offences
  • collecting and analysing data relating to heavy vehicle movements, including monitoring of the heavy vehicle safety camera network
  • monitoring and responding to non-compliance with the Intelligent Access Program (IAP)
  • providing heavy vehicle escort services to ensure safe and timely movement of oversize overmass loads.

VicRoads continues to provide the following services:

  • heavy vehicle driver licensing
  • registration of heavy vehicles
  • clearance of heavy vehicle defect notices
  • sale of National Written Work Diaries (NWWDs)
  • tow truck investigations and compliance.

For more information see:

Escort services in Victoria

From 8 December 2019, the NHVR provides escort services to the over-dimensional transport industry—a service previously provided by VicRoads.

Under the new arrangements, NHVR Safety and Compliance Officers will:

  • provide escorts for vehicles carrying very large items
  • conduct compliance check against permits.


The charge-out rate for these services is $227.00 per hour (including GST), with a minimum charge of two hours for weekdays and three hours for weekends and public holidays. These rates and conditions are consistent with those previously applied by VicRoads.

Charging starts from the time of the booking to attend at the pick-up point of the escort until completion of the service. The charge-out rate is the reasonable cost of providing the service and will be reviewed annually.

Cancellation fee

A cancellation fee applies for notice of cancellation received less than 24 hours prior to the service. Minimum charges of two hours on weekdays and three hours on weekends and public holidays will be applied.

Booking a vehicle escort

Before you book an escort service, ensure you have a permit for the journey as bookings cannot be done without a permit. Please also ensure invoices for previous bookings have been paid by the due date.

Please email or call 0417 091 454.

For more information see Pilots and escorts.