Vehicle Standards self-service saves time for operators

Operators are now able to track, in real time, the status of their Vehicle Standards applications in the NHVR Portal.

The new ‘Case Management’ function allows operators to log in anytime and see the status of their applications in just a few clicks. This ability to ‘self-service’ will mean operators will no longer need to call the NHVR for updates on processing times.

The new feature follows the launch of the Vehicle Standards service in the NHVR Portal last month, which now allows operators to apply for In-Principle Support, Vehicle Standards Exemption Permits and Heavy Vehicle Modification Approvals in the NHVR Portal.

If you have any questions about the new services available in the NHVR Portal, please contact the NHVR Call Centre on 1300 MY NHVR (1300 696 487).