COVID-19 border restrictions

Information about border restrictions and any passes needed for the transport of freight and logistics across borders for each state or territory can be found on our dedicated NHVR coronavirus page.

Any form needed to cross a border is completed and submitted through the relevant state or territory authority and not through the NHVR.

For information on general travel restrictions (car, motorcycle etc.) please refer to the Federal COVID-19 Restriction Checker - Domestic Travel.

Intelligent Access Program (IAP)

This web page provides information to operators on access by permit or notice, where a condition requires operators to be enrolled in the Intelligent Access Program (IAP).

Note: If IAP is required as a condition under a NHVR permit or notice, operators must ensure they are enrolled in IAP before travel. It is an offence to operate a vehicle that cannot comply with an IAP condition of a permit or notice. This applies to jurisdictions under the authority of the NHVR. For other jurisdictions, please contact the relevant state road authority.

What is IAP?

The IAP is a national program developed in partnership with all Australian road agencies. It allows participating operators access, or improved access, to the road network in return for IAP monitoring and compliance with access conditions imposed by road authorities or road managers.

Heavy vehicles are monitored using telematics services with an in-vehicle unit (IVU). The IVU is supplied and operated by an IAP service provider. IVUs use satellite tracking and wireless communication technology to remotely monitor where, when and how heavy vehicles are being operated on the road network.

The IAP therefore provides road authorities and road managers with confidence and assurance that heavy vehicles are complying with their road access conditions (e.g. to protect infrastructure). For example, operators are granted access to certain roads or bridges, can operate at greater masses, or can operate certain larger and heavier vehicles, which would normally not have been allowed without IAP monitoring.

For more information, visit Transport Certification Australia (TCA).

Operating at Higher Mass Limits

New South Wales and Queensland

Enrolment in the IAP is a road condition for Higher Mass Limits (HML) vehicles operating in New South Wales and Queensland.

South Australia

The IAP Higher Mass Limits Scheme in South Australia has been discontinued. All operators (including those registered interstate) can now have access to the HML networks in South Australia without the requirement to either complete a HML route compliance certificate or enrol in the IAP. As such, operators are no longer required to comply with the conditions in the following notices that relate to operating under the IAP or the completion of the HML route compliance certificate:

  • Higher Mass Limits for Vehicles Fitted with Road Friendly Suspension
  • Operation of B-Double Vehicles up to 25m in Length
  • Operation of Road Train Vehicles in South Australia

For more information visit the Government of South Australia Intelligent Access Program.

IAP and permit access

The Heavy Vehicle National Law (HVNL) authorises road authorities or road managers to impose IAP as a condition of access by permit.

Information on IAP requirements for different vehicles within your state or territory of travel can be obtained at: 

In most cases, a permit will be issued specifying IAP as a condition of access. IAP enrolment is therefore mandatory for the permit to be valid.

In certain circumstances (e.g. for certain heavy loads operating on certain infrastructure, or at the direction of a road authority or road manager), the NHVR may wait for the operator to enrol in IAP and request a copy of the IAP certificate of enrolment before issuing the permit.

Authorised compliance and enforcement officers may ask operators for evidence of compliance (e.g. presenting the permit and/or IAP certificate of enrolment).

New permit requiring IAP

If a road manager receives a new permit application and imposes IAP as a condition of their consent, or if the NHVR is aware that IAP is a condition of access (e.g. for an existing permit based scheme), the NHVR will notify you. You can then choose if you wish to proceed.

See Applying for IAP Enrolment for the process for applying for IAP enrolment from the relevant organisation, obtaining an IAP certificate of enrolment, and engaging a TCA certified IAP service provider to install an IVU.

Permit renewals 

Operators renewing permits that require IAP as a condition of access will need to renew any applicable Intelligent Access Condition (IAC). IAC renewal is to be made with the relevant organisation for IAP enrolment (please refer to sections below).
To ensure a seamless transition, it is recommended that you apply for the permit renewal as early as possible (up to 6 weeks).

IAP and notice access

Under the HVNL, IAP can be imposed as a condition of a notice by a road authority or road manager.

The way in which IAP is applied, or the sort of IAP applications that are made available to operators, may differ for different vehicle types and between different states and territories.

For example: Enrolment in the IAP is a road condition under notice for Higher Mass Limits (HML) vehicles operating in New South Wales and Queensland; and IAP is a condition for certain cranes and special purpose vehicles operating in Queensland, New South Wales and Victoria.

Information on IAP requirements for different vehicles within your state or territory of travel can be obtained at: 

Following the discontinuation of IAP as a condition for HML access in the Australian Capital Territory, South Australia and Tasmania, there are no longer any valid IAP applications under notice in these jurisdictions (as at 27 February 2020). 

If you are unsure if IAP is required for your vehicle and route, please contact the NHVR or the relevant state or territory road transport authority.

Authorised compliance and enforcement officers may ask operators for evidence of compliance (e.g. presenting the IAP certificate of enrolment).

Applying for IAP enrolment

New South Wales and Queensland

IAP services in Queensland and New South Wales are delivered by the state's road transport authority under the delegation of the NHVR, meaning operators enrol in the IAP through the state they are travelling in.

The process and forms are located at:

Victoria

Operators enrolling in IAP for Victoria should complete the NHVR IAP enrolment form (PDF, 718KB) and submit the form to compliance@nhvr.gov.au

Enquiries about IAP in Victoria can also be made by calling (03) 8329 3770.

Enrolment for each relevant jurisdiction

Enrolment must be for each state or territory where travel is required and where IAP is a condition of access e.g. for a HML vehicle registered in Queensland and travelling from Queensland to New South Wales, IAP enrolment is required for both states.

IAP certificate of enrolment

Where IAP is an access condition, you will need a current IAP certificate of enrolment. 

The process and forms to apply for an IAP certificate of enrolment are located at:

IAP service providers

Operators are responsible for contacting a TCA certified IAP service provider and organising installation of an IVU. Service providers and IVUs must be certified by TCA.

IAP service providers are easily recognised as they are the only suppliers permitted to display the TCA Certified for IAP symbol.

For a list of IAP service providers, please visit Transport Certification Australia (TCA).

Cancelling IAP enrolment

If you choose to stop participating in IAP, you will need to cancel your enrolment. Please contact the same organisation/s as when you originally applied.

You will also need to cancel any permits that require IAP as a condition through the NHVR Portal.

It is an offence to operate a vehicle that cannot comply with an IAP condition of a notice or permit.