Gazette notices, permits, and in some cases other laws outside of the Heavy Vehicle National Law, sometimes require third parties and other entities to be contacted and/or consulted to provide permission for travel. The following tables contain contact information for those organisations.
Whilst all care has been taken in supplying up-to-date information, the NHVR is not always notified or aware of changes. If you are aware of out-of-date information, or other organisations that should be added, please send an email to accessenquiries@nhvr.gov.au
- Local council and road authority contact numbers
- Traffic advisory services
- Australian Capital Territory
- New South Wales
- Queensland
- South Australia
- Tasmania
- Victoria
- State road transport authority mapping sites
Local council and road authority contact numbers
Traffic advisory services
| Jurisdiction | Service | Website |
|---|---|---|
| ACT | Road closures | https://www.cityservices.act.gov.au/roads-and-paths/act_public_road_closures |
| NSW | Transport for NSW Live Traffic NSW | www.livetraffic.com/desktop.html |
| Qld | Queensland Traffic and Travel Information | https://qldtraffic.qld.gov.au/ |
| SA | SA outback roads reports Traffic - SA |
www.dpti.sa.gov.au/OutbackRoads www.traffic.sa.gov.au |
| Tas | Tasmanian Police Community Alerts Tasmanian Road Closures and Delays |
http://www.police.tas.gov.au/community-alerts http://www.transport.tas.gov.au/road/closures_delays |
| Vic | VicTraffic | http://traffic.vicroads.vic.gov.au/ |
Australian Capital Territory
| Organisation | Contact details |
|---|---|
| ActewAGL | Phone: 13 14 93 Website: www.actewagl.com.au |
| Telstra | Email: high.loads.Telstra@team.telstra.com Phone: 1800 047 909 Website: www.telstra.com.au Overhead lines |
New South Wales
| Organisation | Contact details |
|---|---|
| Ausgrid Energy | Phone: 13 13 65 Website: www.ausgrid.com.au Sydney, Central Coast and Hunter NSW regions |
| Australian Rail Track Corporation Ltd. (ARTC) |
Address: PO Box 10343 Gouger Street, Adelaide SA 5000 |
| Boral | Paul Savage Phone: (02) 4928 1922 Mobile: 0401896309 Address: Boral Cement PO Box 120 Mayfield 2304 Email: Paul.Savage@boral.com.au |
| Endeavour Energy | Phone: 13 10 81 Website: www.endeavourenergy.com.au Northern, Central, Southern NSW |
| Essential Energy | Email: high.load.permit@essentialenergy.com.au Phone: (02) 6933 5823 Website: www.essentialenergy.com.au Open the 'Quick Links' drop down on the right hand side and click on "High Load Permits" to Apply for a High Load Approval online. |
| Grain and Oilseed Supply Chain Australia Cargill |
Ron Game |
| John Holland Rail | Email: crn.heavyvehicle@jhg.com.au Phone: (02) 9685 5100 Website: www.johnholland.com.au |
| M2 Motorway | Domenico De Conti Email: ddeconti@transurban.com Phone: (02) 9086 6465 or 0458 938 792 If your permit or a notice includes a condition to contact a motorway operator, you should contact the operator at least 5 working days before travel to notify them of your planned travel date and times and your vehicle/combination details. Contacting the motorway operator in advance of your travel will assist you in avoiding disruptions and delays to your journey, such as lane closures and road works. |
| M5 West Motorway | Craig Anderson Email: canderson@interlinkroads.com.au Phone: (02) 9820 0054 If your permit or a notice includes a condition to contact a motorway operator, you should contact the operator at least 5 working days before travel to notify them of your planned travel date and times and your vehicle/combination details. Contacting the motorway operator in advance of your travel will assist you in avoiding disruptions and delays to your journey, such as lane closures and road works. |
| M7 Motorway |
Heavy vehicle access request (Minimum 5 business days notice required) STEP 1: Transport companies are to register with Westlink M7 (one time only) by emailing the following information to access@m7.com.au to obtain a username and password for use in the Permitted website:
STEP 2: Once Transport company details (above) are received, M7 will issue an email back confirming the update into the Permitted Access system; with company username and password for accessing the system. STEP 3: Transport company to log onto Permitted (www.permitted.com.au/main.php) and use the ‘Heavy Vehicle’ TAB to apply for an Access Request. STEP 4: Details to include into Permitted Access Request
Westlink M7 will then contact you to coordinate your movement on the Motorway. |
| New South Wales Police | NSW Police Traffic and Highway Patrol Command Email: trafficosom@police.nsw.gov.au Phone: (02) 8882 1436 Website: www.police.nsw.gov.au In the search bar type "transport escort service" A minimum of 5 working days is required for police notification and/or organisation of police resources. |
| Pennant Hills Road Project Control Room | Email: TCR@ncxllbjv.com.au Phone: (02) 8039 5400 |
| Roads and Maritime Services (RMS) Pacific Highway Coordinator |
Email: Operations.Northern@rms.nsw.gov.au |
| Sydney Trains | Tajinder Singh Asset Interface Manager Email: TAJINDER.SINGH2@transport.nsw.gov.au Phone: 0419 179 958 Fax: (02) 9847 8944 Website: www.transport.nsw.gov.au |
| Telstra | Email: high.loads.Telstra@team.telstra.com Phone: 1800 047 909 Fax: 1800 807 573 Overhead lines |
| TransGrid | Metropolitan: (02) 9620 0777 Orange: (02) 6360 8711 Newcastle: (02) 4967 8678 Tamworth: (02) 6765 1666 Wagga: (02) 6922 0222 Yass: (02) 6226 9666 Website: www.transgrid.com.au |
| V/Line Corporation | Email: Rupert.Capper@vline.com.au Phone: (03) 9619 5015 Mobile: 0407 300 210 Website: www.vline.com.au |
Queensland
| Organisation | Contact details |
|---|---|
| Aurizon Network | Over Dimensional Road Loads Email: overdimensional@aurizon.com.au Phone: (07) 3019 1517 Website: http://www.aurizon.com.au/overdimensional |
| Country Energy/Origin | Email: high.load.permit@essentialenergy.com.au Phone: (02) 6933 5823 Website: www.essentialenergy.com.au Open the 'Quick Links' drop down on the right hand side and click on 'High Load Permits' to Apply for a High Load Approval online. Tallwood, Karara and Moonee (Goondiwindi) covered by Essential Energy (NSW) |
| Energex | Steve Malone (Field Officer) Phone: (07) 3664 9239 Fax: (07) 3364 9020 Website: www.energex.com.au/contractors-And-service-providers/document-library/forms |
| Ergon | Email: highloads1@ergon.com.au with the completed Notification to Transport High Load form from www.ergon.com.au/network/safety/business-safety/the-outdoor-workplace/working-near-powerlines#electricity_entity_requirements Phone: 13 74 66 |
| Optus | Email: optus.infrastructureservices@lendlease.com Phone: (07) 3717 7210 Fax: (02) 8667 6260 |
| Q Rail | Over Dimensional Road Loads Email: roadloads@qr.com.au Phone: (07) 3072 1719 Website: www.queenslandrail.com.au/forbusiness/overdimensionalloads |
| Queensland Traffic and Travel Information | Phone: 13 19 40 Website: http://131940.qld.gov.au |
| Telstra | Email: high.loads.Telstra@team.telstra.com Phone: 1800 047 909 Fax: 1800 807 573 Overhead lines |
| Transport and Main Roads | Conditions database Website: www.service.transport.qld.gov.au/ExcessMassExternal/PublicConditionReport.jsp |
South Australia
| Organisation | Contact details |
|---|---|
| Australian Rail and Track Corporation Ltd (ARTC) | Email: odl.permits@artc.com.au Phone: (08) 8217 4435 Website: www.artc.com.au Rail general clearances |
| Cowell Electric | Email: cowellelectric@cowellelectric.com.au Phone: (08) 8629 2136 Website: www.cowellelectric.com.au Access to Iron Knob from Whyalla |
| Department of Planning, Transport and Infrastructure (DPTI) Public Transport Services | Email: network.access@sa.gov.au Website: www.dpti.sa.gov.au Railway and tramway enquiries |
| Genesee & Wyoming Australia (GWA) | Email: msims@gwrr.com Phone: (08) 8343 7654 Website: www.gwrr.com Rail |
| OneSteel | Email: mathew.wauchope@onesteel.com Phone: (08) 8640 4418 Website: www.libertyonesteel.com Access into the steelworks at Whyalla, to Iron Knob & Iron Baron |
| Optus | Email: sa.highloads@optus.com.au Phone: (02) 8082 0113 Website: www.optus.com.au Overhead lines |
| SA Power Networks (SAPN) |
Email: highloads@sapowernetworks.com.au SAPN Transporting High Loads Information: |
| South Australia Police | Email: policeescortgroup@police.sa.gov.au Phone: 131 444 or (08) 8207 6035 Website: www.police.sa.gov.au Police Escorts |
| South Eastern Water Conservation and Drainage Board (SEWCDB) | Email: terry.peltz@sa.gov.au Phone: (08) 8762 9708 or 0427 795 109 Web: www.naturalresources.sa.gov.au/southeast/about-us/South-Eastern-Water-Conservation-Drainage-Board Bridge/Culvert Access for Grant District Council, Wattle Range Council, Robe District Council, Kingston South East District Council, Naracoorte Lucindale Council and Tatiara District Council |
| Steam Ranger | Email: rsm@steamranger.org.au Phone: 0427 251 752 Website: www.steamranger.org.au Rail |
| Telstra | Email: high.loads.Telstra@team.telstra.com Phone: 1800 047 909 Website: www.telstra.com.au Overhead lines |
Tasmania
| Organisation | Contact details |
|---|---|
| Department of State Growth |
Transport Inspectors Roadworks and closures |
| Tas Gas | Email: mark.yates@tasgas.com.au Phone: (03) 6336 9301 |
| Tasmania Police | Phone: 13 14 44 Community alerts Website: www.police.tas.gov.au/community-alerts |
| TasNetworks | Email: customer.service@auroraenergy.com.au Phone: 1300 137 008 |
| TasRail | Phone: 1300 827 724 |
| TasWater | Email: enquiries@taswater.com.au Phone: 13 69 92 Website: www.taswater.com.au |
| Telstra | Email: high.loads.Telstra@team.telstra.com Phone: 1800 047 909 Fax: 1800 807 573 Overhead lines |
Victoria
| Organisation | Contact details |
|---|---|
| Citipower | Phone: 1300 301 101 Website: www.citipower.com.au For area of coverage visit http://www.victoriansir.org.au/Links/Victorian-Electricity-Distributors-.aspx |
| Citylink | Phone: (03) 9674 2001 Fax: (03) 9674 2060 |
| Department of Economic Development, Jobs, Transport & Resources (DEDJTR) | Email: odlpermit@transport.vic.gov.au Phone: (03) 9655 6134 Mobile: 0417 054 626 |
| Department of Transport Planning and Infrastructure (DTPLI) | Email: odlpermit@transport.vic.gov.au Phone: (03) 9655 6134 Mobile: 0417 054 626 Fax: (03) 9655 8855 For railway and tramway enquiries. |
| Department of Transport (DoT) | Email: odlpermit@transport.vic.gov.au Phone: (03) 8392 7720 Mobile: 0417 054 626 |
| Eastlink | Phone:(03) 9955 1900 Fax: (03) 9955 1907 |
| Jemena | Phone: 1300 131 871 Website: www.jemena.com.au For area of coverage visit http://www.victoriansir.org.au/Links/Victorian-Electricity-Distributors-.aspx |
| Peninsula Link | Phone: (03) 5978 4012 |
| Powercor | Phone: 13 22 06 Website: www.powercor.com.au For area of coverage visit http://www.victoriansir.org.au/Links/Victorian-Electricity-Distributors-.aspx |
| SP AusNet | Email: faultsinfoline@sp-ausnet.com.au Phone: 13 77 99 Website: www.sp-ausnet.com.au For area of coverage visit http://www.victoriansir.org.au/Links/Victorian-Electricity-Distributors-.aspx |
| Telstra | Email: high.loads.Telstra@team.telstra.com Phone: 1800 047 909 Fax: 1800 807 573 Overhead lines |
| United Energy Group | Phone: 1300 131 689 Website: www.unitedenergy.com.au For area of coverage visit http://www.victoriansir.org.au/Links/Victorian-Electricity-Distributors-.aspx |
| V/Line Corporation | Email: Rupert.Capper@vline.com.au Phone: (03) 9619 5015 Mobile: 0407 300 210 Website: https://corporate.vline.com.au/Network-Access/Oversized-vehicle-movements |