Third parties and other entities contact information

Gazette notices, permits, and in some cases other laws outside of the Heavy Vehicle National Law, sometimes require third parties and other entities to be contacted and/or consulted to provide permission for travel. The following tables contain contact information for those organisations.

Whilst all care has been taken in supplying up-to-date information, the NHVR is not always notified or aware of changes. If you are aware of out-of-date information, or other organisations that should be added, please send an email to accessenquiries@nhvr.gov.au

Traffic advisory services
Jurisdiction Service Website
ACT Road closures http://www.tccs.act.gov.au/roads-paths/act_public_road_closures
NSW Transport for NSW Live Traffic NSW www.livetraffic.com/desktop.html
Qld Queensland Traffic and Travel Information https://qldtraffic.qld.gov.au/
SA SA outback roads reports
Traffic - SA
www.dpti.sa.gov.au/OutbackRoads
www.traffic.sa.gov.au
Tas Tasmanian Police Community Alerts
Tasmanian Road Closures and Delays
http://www.police.tas.gov.au/community-alerts
http://www.transport.tas.gov.au/road/closures_delays
Vic VicTraffic http://traffic.vicroads.vic.gov.au/
Australian Capital Territory
Organisation Contact details
ActewAGL Phone: 13 14 93
Website: www.actewagl.com.au
Telstra Email: high.loads.Telstra@team.telstra.com
Phone: 1800 047 909
Website: www.telstra.com.au
Overhead lines
New South Wales
Organisation Contact details
Ausgrid Energy Phone: 13 13 65
Website: www.ausgrid.com.au
Sydney, Central Coast and Hunter NSW regions
Australian Rail Track Corporation Ltd. (ARTC)

Heavy vehicle access
Email: artc_rms_permits@artc.com.au
Phone: (02) 6939 5747
Fax: (02) 6939 5741

General enquiries
Email: enquiries@artc.com.au
Website: www.artc.com.au

Endeavour Energy Phone: 13 10 81
Website: www.endeavourenergy.com.au
Northern, Central, Southern NSW
Essential Energy Email: high.load.permit@essentialenergy.com.au
Phone: (02) 6933 5823
Website: www.essentialenergy.com.au
Open the 'Quick Links'  drop down on the right hand side and click on "High Load Permits" to Apply for a High Load Approval online.
John Holland Rail Email: crn.heavyvehicle@jhg.com.au
Phone: (02) 9685 5100
Website: www.johnholland.com.au
M2 Motorway Domenico De Conti
Email: ddeconti@transurban.com
Phone: (02) 9086 6465 or 0458 938 792
If your permit or a notice includes a condition to contact a motorway operator, you should contact the operator at least 5 working days before travel to notify them of your planned travel date and times and your vehicle/combination details. Contacting the motorway operator in advance of your travel will assist you in avoiding disruptions and delays to your journey, such as lane closures and road works.
M5 West Motorway Craig Anderson
Email: canderson@interlinkroads.com.au
Phone: (02) 9820 0054
If your permit or a notice includes a condition to contact a motorway operator, you should contact the operator at least 5 working days before travel to notify them of your planned travel date and times and your vehicle/combination details. Contacting the motorway operator in advance of your travel will assist you in avoiding disruptions and delays to your journey, such as lane closures and road works.
M7 Motorway Glen Archibald
Email: garchibald@westlinkm7.com.au
Phone: 0418 932 417
Ray Bakhos
Email: rbakhos@m7.com.au
Phone: 0477 307 980
If your permit or notice includes a condition to contact a motorway operator, you should contact the operator at least 5 working days before travel to notify them of your planned travel date and times and your vehicle/combination details. Contacting the motorway operator in advance of your travel will assist you in avoiding disruptions and delays to your journey, such as lane closures and road works.
New South Wales Police NSW Police Traffic and Highway Patrol Command
Email: trafficosom@police.nsw.gov.au
Phone: (02) 8882 1436
Website: www.police.nsw.gov.au
In the search bar type "transport escort service"
A minimum of 5 working days is required for police notification and/or organisation of police resources.
Pennant Hills Road Project Control Room Email: TCR@ncxllbjv.com.au
Phone: (02) 8039 5400
Roads and Maritime Services (RMS) Pacific Highway Coordinator

Email: pacific.highway@rms.nsw.gov.au
Phone: (02) 6640 1000
Phone: 1800 653 092
If your permit or notice includes a condition to contact a highway operator, you should contact the operator at least 2 working days before travel to notify them of your planned travel date, times and your vehicle/combination details. Contacting the highway operator in advance of your travel will assist you in avoiding disruptions and delays to your journey, such as lane closures and road works.

Sydney Trains Tajinder Singh
Asset Interface Manager
Email: TAJINDER.SINGH2@transport.nsw.gov.au
Phone: 0419 179 958
Fax: (02) 9847 8944
Website: www.transport.nsw.gov.au
Telstra Email: high.loads.Telstra@team.telstra.com
Phone: 1800 047 909
Fax: 1800 807 573
Overhead lines
TransGrid Metropolitan: (02) 9620 0777
Orange: (02) 6360 8711
Newcastle: (02) 4967 8678
Tamworth: (02) 6765 1666
Wagga: (02) 6922 0222
Yass: (02) 6226 9666
Website: www.transgrid.com.au
V/Line Email: david.dunston@vline.com.au
Phone: (03) 9619 5256
Website: www.vline.com.au
Queensland
Organisation Contact details
Aurizon Network Over Dimensional Road Loads
Email: overdimensional@aurizon.com.au
Phone: (07) 3019 1080
Website: www.aurizon.com.au/what-we-deliver/network/network-downloads#overdimensional-loads
Country Energy/Origin Email: high.load.permit@essentialenergy.com.au
Phone: (02) 6933 5823
Website: www.essentialenergy.com.au
Open the 'Quick Links'  drop down on the right hand side and click on 'High Load Permits' to Apply for a High Load Approval online.
Tallwood, Karara and Moonee (Goondiwindi) covered by Essential Energy (NSW)
Energex Steve Malone (Field Officer)
Phone: (07) 3664 9239
Fax: (07) 3364 9020
Website: www.energex.com.au/contractors-And-service-providers/document-library/forms
Ergon Email: highloads1@ergon.com.au with the completed Notification to Transport High Load form from www.ergon.com.au/network/safety/business-safety/the-outdoor-workplace/working-near-powerlines#electricity_entity_requirements
Phone: 13 74 66
Optus Email: optus.infrastructureservices@lendlease.com
Phone: (07) 3717 7210
Fax: (02) 8667 6260
Q Rail Over Dimensional Road Loads
Email: roadloads@qr.com.au
Phone: (07) 3072 1719
Website: www.queenslandrail.com.au/forbusiness/overdimensionalloads
Queensland Traffic and Travel Information Phone: 13 19 40
Website: http://131940.qld.gov.au
Telstra Email: high.loads.Telstra@team.telstra.com
Phone: 1800 047 909
Fax: 1800 807 573
Overhead lines
Transport and Main Roads Conditions database
Website: www.service.transport.qld.gov.au/ExcessMassExternal/PublicConditionReport.jsp
South Australia
Organisation Contact details
Australian Rail and Track Corporation Ltd (ARTC) Email: odl.permits@artc.com.au
Phone: (08) 8217 4435
Website: www.artc.com.au
Rail general clearances
Cowell Electric Email: cowellelectric@cowellelectric.com.au
Phone: (08) 8629 2136
Website: www.cowellelectric.com.au
Access to Iron Knob from Whyalla
Department of Planning, Transport and Infrastructure (DPTI) Public Transport Services Email: network.access@sa.gov.au
Website: www.dpti.sa.gov.au
Railway and tramway enquiries
Genesee & Wyoming Australia (GWA) Email: accessapplications@gwrr.com
Phone: (08) 8343 7654
Website: www.gwrr.com
Rail
OneSteel Email: mathew.wauchope@onesteel.com
Phone: (08) 8640 4418
Website: www.libertyonesteel.com
Access into the steelworks at Whyalla, to Iron Knob & Iron Baron
Optus Email: sa.highloads@optus.com.au
Phone: (02) 8082 0113
Website: www.optus.com.au
Overhead lines
SA Power Networks (SAPN) Email: highloads@sapowernetworks.com.au
Phone: (08) 8292 0492
Website: www.sapowernetworks.com.au
Overhead lines
South Australia Police Email: policeescortgroup@police.sa.gov.au
Phone: 131 444 or (08) 8207 6535
Website: www.police.sa.gov.au
Police Escorts
South Eastern Water Conservation and Drainage Board (SEWCDB) Email: terry.peltz@sa.gov.au
Phone: (08) 8762 9708 or 0427 795 109
Web: www.naturalresources.sa.gov.au/southeast/about-us/South-Eastern-Water-Conservation-Drainage-Board
Bridge/Culvert Access for Grant District Council, Wattle Range Council, Robe District Council, Kingston South East District Council, Naracoorte Lucindale Council and Tatiara District Council
Steam Ranger Email: rsm@steamranger.org.au
Phone: 0427 251 752
Website: www.steamranger.org.au
Rail
Telstra Email: high.loads.Telstra@team.telstra.com
Phone: 1800 047 909
Website: www.telstra.com.au
Overhead lines
Tasmania
Organisation Contact details
Department of State Growth

Transport Inspectors
Phone:
1300 851 225

Roadworks and closures
Website: www.transport.tas.gov.au/road/closures_delays

Tas Gas Email:mark.yates@tasgas.com.au
Phone: (03) 6336 9301
Tasmania Police Phone: 13 14 44
Community alerts
Website: www.police.tas.gov.au/community-alerts
TasNetworks Email: customer.service@auroraenergy.com.au
Phone: 1300 137 008
TasRail Phone: 1300 827 724
TasWater Email: enquiries@taswater.com.au
Phone: 13 69 92
Website: www.taswater.com.au
Telstra Email: high.loads.Telstra@team.telstra.com
Phone: 1800 047 909
Fax: 1800 807 573
Overhead lines
Victoria
Organisation Contact details
Citipower Phone: 1300 301 101
Website: www.citipower.com.au
For area of covereage visit http://www.victoriansir.org.au/Links/Victorian-Electricity-Distributors-.aspx
Citylink Phone: (03) 9674 2001
Fax: (03) 9674 2060
Department of Economic Development, Jobs, Transport & Resources (DEDJTR) Email: odlpermit@ecodev.vic.gov.au
Phone: (03) 9655 6134
Mobile: 0417 054 626
Department of Transport Planning and Infrastructure (DTPLI) Email: odlpermit@dtpli.vic.gov.au
Phone: (03) 9655 6134
Mobile: 0417 054 626
Fax: (03) 9655 8855
For railway and tramway enquiries.
Eastlink Phone:(03) 9955 1900
Fax: (03) 9955 1907
Jemena Phone: 1300 131 871
Website: www.jemena.com.au
For area of covereage visit http://www.victoriansir.org.au/Links/Victorian-Electricity-Distributors-.aspx
Peninsula Link Phone: (03) 5978 4012
Powercor Phone: 13 22 06
Website: www.powercor.com.au
For area of covereage visit http://www.victoriansir.org.au/Links/Victorian-Electricity-Distributors-.aspx
SP AusNet Email: faultsinfoline@sp-ausnet.com.au
Phone: 13 77 99
Website: www.sp-ausnet.com.au
For area of covereage visit http://www.victoriansir.org.au/Links/Victorian-Electricity-Distributors-.aspx
Telstra Email: high.loads.Telstra@team.telstra.com
Phone: 1800 047 909
Fax: 1800 807 573
Overhead lines
United Energy Group Phone: 1300 131 689
Website: www.unitedenergy.com.au
For area of covereage visit http://www.victoriansir.org.au/Links/Victorian-Electricity-Distributors-.aspx
V/Line Email: david.dunston@vline.com.au
Phone: (03) 9619 5256
Website: www.vline.com.au

State road transport authority mapping sites