Road manager resources

NHVR road manager hotline

State jurisdiction and local government road managers can contact the NHVR by email at

Once your email has been received and reviewed a NHVR staff member will call you as soon as possible to assist you with your enquiry. Should you deem your request to be urgent please contact us on 1300 696 487 to speak to a NHVR call centre representative.

All other types of enquiries should be done through our contact us page.

NHVR Portal


The NHVR has range of FAQs, work instructions and guides to help road managers with how to use the NHVR Portal - Road Manager Module.


The Restricted Access Vehicle Route Assessment Tool (RAVRAT) is a cutting edge on-line tool capable of performing route assessments for restricted access vehicles. The tool provides local governments with a consistent assessment methodology, providing a defensible position when responding to access requests.

RAVRAT is now free for local governments from participating jurisdictions through the support of NHVR and local government associations.


Permit amendments

    Road manager documents

    Reference tools

    The links below are provided as a reference tool for councils in their role as road managers.

    Route update requests

    Please note: These forms must be saved to your computer before opening and completing with a PDF program such as Adobe Reader. Do not open these forms directly in your web browser as they may not work correctly.

    Other resources

    Local government associations