NHVR road manager hotline
State jurisdiction and local government road managers can contact the NHVR road manager hotline for assistance on 1300 880 493 or email RM.enquiries@nhvr.gov.au
All other types of enquiries should be done through our contact us page.
NHVR Portal
Login: www.service.nhvr.gov.au
Help: https://help.nhvr.gov.au/rmp4
The NHVR has range of FAQs, work instructions and guides to help road managers with how to use the NHVR Portal - Road Manager Module.
RAVRAT
The Restricted Access Vehicle Route Assessment Tool (RAVRAT) is a cutting edge on-line tool capable of performing route assessments for restricted access vehicles. The tool provides local governments with a consistent assessment methodology, providing a defensible position when responding to access requests.
RAVRAT is now free for local governments from participating jurisdictions through the support of NHVR and local government associations.
Website: http://ravrat.com/
Permit amendments
- Road manager amend or cancel permit fact sheet (PDF, 1.1MB)
- Road manager request to amend/cancel permit application (PDF, 154KB)
Route update requests
Please note: These forms must be saved to your computer before opening and completing with a PDF program such as Adobe Reader. Do not open these forms directly in your web browser as they may not work correctly.
- How to complete the route update request form (PDF, 1MB)
- Route update request form - Class 1 (PDF, 105KB)
- Route update request form - Class 2 (PDF, 111KB)
- Route update request form - Class 3 (PDF, 107KB)
- Route update request form - HML (PDF, 109KB)
- Route update request form - PBS (Class 2) (PDF, 112KB)
- Route update request form - Add restriction (PDF, 104KB)
- Route update request form - Amend or remove restriction (PDF, 108KB)
- Route update request form - Restricted structures (PDF, 148KB)
Reference tools
The links below are provided as a reference tool for councils in their role as road managers.
- Permit Durations - Road Manager Guide (PDF, 327KB)
- Best Practice Guideline for Applying Conditions (PDF, 198KB)
- CoR - Local Government - (PDF, 304KB)
- Information Sheet - National Class 1 Agricultural Vehicle and Combination Mass and Dimension Exemption Notice (PDF, 384KB)
- PBS Performance Assessment Results – Road Manager Information Sheet (PDF, 325KB)
- Performance Based Standards - A guide for road managers (8.6MB)
- Pre-approval pack (ZIP, 3.1MB)
- Pre-approvals and gazettals information sheet (PDF, 151KB)
- Road Manager re-routing access requests (PDF, 152KB)
- Standard Road and Travel Conditions (PDF, 120KB)
- Standard conditions – legislative requirements (Class 1 OSOM and SPV) (PDF, 305KB) - outlines the key operational requirements for operations of class 1 heavy vehicles carrying - or designed for the purpose of carrying - a large indivisible article, and special purpose vehicles. These requirements (standard conditions) already apply under the law and as such, should not be duplicated as a condition in a permit.
- Temporary and unscheduled detours and road closures information sheet (PDF, 104KB)
Other resources
- FAQs
- Local government updates
- Local government videos
- Road manager heat maps
- Road manager training videos